TERMS & CONDITIONS

*Terms and Conditions for Raahi Hospitality*

Welcome to *Raahi Hospitality* By using our website, booking our services, or engaging in our activities, you agree to comply with the following terms and conditions. These terms outline our policies and your rights and responsibilities as a client. Please read them carefully before proceeding.

Bookings and Reservations

Booking Confirmation: Bookings are only confirmed upon receipt of the specified advance payment. The remaining balance must be paid before or on the check-in date, unless otherwise stated.

Cancellations and Refunds: Cancellations may incur fees based on our cancellation policy, and refunds will be processed according to our policy timelines. No-shows or cancellations within 24 hours of the check-in date may forfeit refunds.

Amendments: Any changes to your booking (such as dates, number of guests, or activities) are subject to availability and may involve additional costs.

Payment Terms

Advance Payment:* A 40% advance payment is required for booking confirmation. The remainder of the payment must be completed upon check-in or as specified.

Modes of Payment: We accept various payment methods, including credit/debit cards, bank transfers, and digital wallets. All payments must be made in the currency specified in your booking details.

Check-In and Check-Out Policies

Check-In and Check-Out Times:Guests are required to check in and check out within the times specified in the booking confirmation. Late check-outs may incur additional charges.

Identification: All guests must provide valid photo identification upon check-in, such as a government-issued ID or passport.

Guest Conduct and Responsibilities

Respectful Behavior: We strive to maintain a safe and comfortable environment for all guests. Aggressive or disrespectful behavior toward staff or other guests will not be tolerated and may result in immediate removal from the premises without a refund.

Property Damage: Guests are responsible for any damage caused to Raahi Hospitality property, and repair costs may be billed to the guest responsible.

Health and Safety: Guests should follow all safety instructions provided for any activity, especially adventure activities like camping and rafting. Raahi Hospitality is not liable for injuries resulting from non-compliance with safety guidelines.

Liability and Disclaimers

Third-Party Services: Some activities, such as transportation and adventure sports, may be provided by third-party vendors. Raahi Hospitality is not liable for any damages or losses incurred due to third-party services.

Unforeseen Circumstances: In case of natural disasters, strikes, pandemics, or any unforeseen events beyond our control, Raahi Hospitality reserves the right to modify or cancel bookings. Refunds or rebookings will be addressed on a case-by-case basis.

Limited Liability: Raahi Hospitality’s liability is limited to the amount paid for the booking. We are not liable for indirect, incidental, or consequential damages arising from your stay or activity.

Privacy and Data Protection

All personal information collected is used and protected according to our Privacy Policy. By booking with us, you consent to the collection and use of your information as outlined in the policy.

Changes to Terms and Conditions

Raahi Hospitality reserves the right to update or modify these Terms and Conditions at any time without prior notice. All updates will be posted on our website, and continued use of our services implies acceptance of the new terms.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of our services will be subject to the jurisdiction of courts in [Location/City, e.g., Rishikesh].

Contact Us

For questions or concerns regarding these Terms and Conditions, please reach out to us at:

Email: raahihospitality@gmail.com

Phone:*7417419393 / 7902090201

Thank you for choosing *Raahi Hospitality*. We look forward to providing you with a memorable and enjoyable experience!